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AI-assisted modernization can reduce the time and complexity of transforming legacy systems while creating a foundation for faster innovation, says Asifa Sherazi, CIO of health insurance at Bupa and Sanjeev Tripathi, senior VP, region head of BFSI, healthcare, and public sector at Infosys. For years, legacy technology has been a problem companies knew they needed to solve, but one they often struggled to tackle. The cost, complexity, and risk of replacing business-critical systems could make modernization feel like a disruption to manage instead of an opportunity to pursue. But with the rise in customer expectations and the changes AI brought to the economics of software development, that calculation is changing. Bupa's modernization of its My Bupa mobile application offers a case study in what becomes possible when a legacy migration is treated as a business transformation rather than a technology rewrite. Bupa CIO of health insurance Asifa Sherazi describes the risks of waiting for legacy systems to become an emergency: "The end-of-life technology is a risk that compounds quietly, and then arrives all at once." For Bupa, moving its application from Xamarin to native Swift and Kotlin improved the app rating from 3.7 to 4.7, while the user-perceived crash rate fell by nearly 24 percentage points on Android and eight points on iOS. "What they'll notice is that when they need us, often at a stressful moment, it just simply works," Sherazi says. Sanjeev Tripathi, senior vice president and region head of BFSI, healthcare, and public sector for Australia, New Zealand, and Southeast Asia at Infosys, contends that AI is helping change the equation. "The emergence of AI is fundamentally shifting the economics of modernization," he says, reducing the effort, risk, and time traditionally associated with these programs. At Bupa, combining AI-assisted reverse engineering with forward engineering helped deliver the transformation in approximately 60% less time than would have been possible in the pre-AI era.

You Know Who Really Hates AI? Insurance Claims Adjusters Of the Glassdoor reviews from claims adjusters that mentioned AI, a staggering 98 percent were negative. "AI is just a tool," one person tells WIRED. "It should never be given the keys." On the job review platform Glassdoor, one faction hates artificial intelligence more than any other. "Pushing AI to the point that you are asking humans not to use their thoughts and brains is such a turn off," reads one representative review.

Things to Do in L.A. Tap to enable a layout that focuses on the article. This is read by an automated voice. Please report any issues or inconsistencies here . See more from the L.A. Times in Google Search. Attorneys representing State Farm said they discovered "nonexistent case citations which appear to have been AI hallucinations" across a recent batch of motions.

Things to Do in L.A. Seen through a magazine, Christin Evans is photographed at her bookstore, the Booksmith, in San Francisco. Evans says health insurance costs have leaped 17% this year, forcing her to cut staff hours. This is read by an automated voice. Please report any issues or inconsistencies here . See more from the L.A. Times in Google Search.

Machine learning algorithms and their training datasets have grown substantially in both size and complexity over the past decade. This increased model complexity has made it challenging to interpret and predict their behavior in unobserved scenarios. Hence, many applications that involve societal decisions still rely on simple, interpretable models like linear regression, often after feature engineering. Examples of such applications include predicting national housing prices, estimating wages across industries, forecasting loan amounts across banks, predicting life insurance premiums across groups, and projecting energy consumption across communities [CGKMN24]. A shared safety and sometimes legal concern across the above applications is the potential for wildly different model qualities for different distributions, i.e., outputting a notably worse model for some source data distributions [Dat14; BS16; HPS16; VVB18; SBFVV19; BHJKR21; CGNSG23; Cho16; KLMR18; ADW19; CGKMN24; SVWZ24].

In settings where ML models are used to inform the allocation of resources, agents affected by the allocation decisions might have an incentive to strategically change their features to secure better outcomes. While prior work has studied strategic responses broadly, disentangling misreporting from genuine adaptation remains a fundamental challenge. In this paper, we propose a causally-motivated approach to identify and quantify how much an agent misreports on average by distinguishing deceptive changes in their features from genuine adaptation. Our key insight is that, unlike genuine adaptation, misreported features do not causally affect downstream variables (i.e., causal descendants). We exploit this asymmetry by comparing the causal effect of misreported features on their causal descendants as derived from manipulated datasets against those from unmanipulated datasets. We formally prove identifiability of the misreporting rate and characterize the variance of our estimator. We empirically validate our theoretical results using a semi-synthetic and real Medicare dataset with misreported data, demonstrating that our approach can be employed to identify misreporting in real-world scenarios.

For an LLM to correctly respond to an instruction it must understand both the semantics and the domain (i.e., subject area) of a given task-instruction pair. However, syntax can also convey implicit information. Recent work shows that syntactic templates--frequent sequences of Part-of-Speech (PoS) tags--are prevalent in training data and often appear in model outputs. In this work we characterize syntactic templates, domain, and semantics in task-instruction pairs. We identify cases of spurious correlations between syntax and domain, where models learn to associate a domain with syntax during training; this can sometimes override prompt semantics.

'There's no evidence that jobs go away, but there is a lot of evidence that as soon as you can dismantle full-time employment, companies will do that.' 'There's no evidence that jobs go away, but there is a lot of evidence that as soon as you can dismantle full-time employment, companies will do that.' Gig workers are endlessly exploited. As companies integrate AI and hire fewer employees, a shift toward a'gig economy' will commence The Guardian's journalism is independent. We will earn a commission if you buy something through an affiliate link.

Recent studies have shown LLMs possess some ability to improve their responses when given external feedback. However, it remains unclear how effectively and thoroughly these models can incorporate extrinsic feedback. In an ideal scenario, if LLMs receive near-perfect and complete feedback, we would expect them to fully integrate the feedback and reach correct solutions. In this paper, we systematically investigate LLMs' ability to incorporate feedback by designing a controlled experimental environment. For each problem, a solver model attempts a solution, then a feedback generator with access to near-complete ground-truth answers produces targeted feedback, after which the solver tries again. We evaluate this pipeline across a diverse range of tasks, including math reasoning, knowledge reasoning, scientific reasoning, and general multi-domain evaluations with state-of-the-art language models including Claude 3.7 with extended thinking.